Посылка не пришла время спора прошло

Всем привет давно покупал кулер кулер был нормальный и количество заказов тоже было порядка выше 200-300 когда продавец дал трек код оно не работало дало что трек ошибочный написал продавцу прадовец ответил что на дороге и жди по кое каким причинам я уехал по работе где нету интернета и месяц не защел и время доставки и открытие спора закончидлась что делать написал продавцу(скрин будет ниже) ответил

2015-06-10 13:01:15

Thanks for your email. Wish everything goes well for you.We are terrible sorry for the problem if you still haven't got it. Sorry for keeping you waiting. Parcel may out of control once we send out. Although we do want to offer fast and great service to you, but sometimes things are unexpected. Expecting your kindly understanding so much. Please trust us, we do have the same feeling with you, worried about your order so much. So we wonder could you please kindly do me a favor to go to your local post office to confirm the parcel firstly? Or if you have no time to do it, you can wait for more 15 days, maybe you will can receive the item soon.Should you have any problems, you can contract us freely, we will solve it for you well.Your faithfullySerena

Mehriddin Nematov 2015-06-08 13:10:35

one I did not have time and did not look at a period of n items I did not get to do that?

Vivian Meng 2015-04-07 20:52:57

Thanks for sharing challenges with us. It is our pleasure to serve on you.Also here is your delivery address:Nematov Mexriddin Akmalovich (Tel:998945451007) Bukhara, G'ijduvon, , Sardor MFY Alpomish 1-uy, G'ijduvan, Uzbekistan 200500 Uzbekistan We have confirmed your item has been sent out within 48 hours (via regular mail without tracking number) after payment received. Since it is small amount order, we have sent your order out by China Post Air Parcel. Logistics provides a fake tracking number. But this logistics is cheap, so our order is free charge for freight, in that way also let the customer cost savings. On the contrary, if we have a tracking number for your parcel, we'll charge for the freight, your order will be expensive, hope you understand it.Please feel free to wait with patience. If you don't receive it 50 days later, please keep us informed and we will take further actions of your item. Thanks so much in advance and have a nice day!Yours faithfully,Agnes

Mehriddin Nematov 2015-04-07 12:09:37

hello dear friend why you gave me the wrong track code

что делать?