Спорная ситуация эскалирована

SerejkEE (гость)

Добрый день. Открыл спор по не качественному товару, продавец полчит.

Aliexpress предлогал решение, о бозрате части средств, но кнопки принять нету, есть только письмо на почту:

[hide]Dear Sergey Cheremisin,Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 702005075588222.

Important: All evidence and information should be uploaded to the dispute details (pictures and videos).

Evidence or information on other websites or the message history will not be accepted.

If you can not upload the evidence - please let us know.

Problems with the orderJudgement from AEInvalid ReasonProof Guide Product arrived damaged Valid - - Screen problems Valid - - Solutions:  Option 1: Partial refund 6452.00 RUB without returning goods   Option 2: Return goods Full refund 11171.67 RUB ( Buyer pays the returning shipping fee) Response time: 3 days Note: If you have already settled the dispute with seller, please kindly give a response in the dispute detail page so that we can be informed and follow this dispute based on the settlement. If you fail to choose or reach an agreement with seller within the response time, option 1 will be executed. Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal). Thank you in advance for your understanding and great cooperation.Best regards,AliExpress Case Management Team[/hide] Что делать в таком случае? просто ждать?

Ответов пока нет

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