Обострение спора на алиэкспресс

Здравствуйте. Пожалуйста помогите. У меня еще спор не доходил до такой стадии. Обострил спор, после этого пришло письмо от алиекспрес. Что мне нужно делать дальше?

Dear Nazar Mulyar, Thank you for contacting AliExpress. We notice your claim is that you have not received your package. We have traced your tracking number and found that your package is in transit. But the time expired. .Regarding your order<70962054541745>, I am sorry that you didn't get an adequate solution from the seller. We checked the information and supportive evidence you provided for this dispute, your claim is accepted. For this dispute, Aliexpress can provide you the following solution: Full refund.

If you have already settled the dispute with seller, please inform us so that we can follow this dispute based on the settlement; If the seller provides valid counter evidence as response, we might update the final solution. Thank you in advance for your understanding and great cooperation. Best regards, AliExpress Case Management Team