Решение судей с Али

Пожалуйста. Как правильно перевести, или понять что решили судья Али в обостренном споре. Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 500249289761416. I can totally understand your feeling and I really want to help you solve this problem. We checked the tracking information and supportive evidence you provided for this dispute, we found the package has been returned to the seller. Aliexpress can provide the following solution: Full refund Complaints from buyerJudgement from AEInvalid Reason Purchase Protection is running out, but package is still in transit Valid - Package Information AliExpress Shipping RB128973888SG Package Returned Solutions: Option 1: full refund 468.78 RUB Response time: 6 days If you have already settled the dispute with seller, please inform us so that we can follow this dispute based on the settlement; if the seller provides valid counter evidence as response, we might update options you could choose.   Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal). Thank you in advance for your understanding and great cooperation. Best regards,AliExpress Case Management Team--------------------------------------------Please do not reply to this email/message. This mailbox is not monitored and you will not receive a response.Please log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=600053929631416> to respond the case before the due date.

1 ответ

  • Der_Flieger 5.5k

    Как я понял через переводчик, они пишут, что "мы обнаружили, что пакет был возвращен продавцу" и возвращают вам "полный возврат 468,78 руб".

    • Der_Flieger И просят подтвердить своё согласие на возврат денег в течение 6-ти дней.

      Д В Л 1.6k
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